Accelerating external trends are driving operational performance along the entire value chain, including R&D, procurement, production, logistics, customer service, sales and general administration. 

• Industry 4.0 and all kinds of digital technologies enable efficiency increases of up to 20% of previous performance levels
• Volatile, highly competitive customer and supply markets require operations with lean and standardized processes, with shortest lead times, managed risks and highest responsiveness to external change – we call this “operational agility”
• A globalized operational footprint, which serves the global customer base and supply markets, requires new governance and tools to run a global operations network efficiently 

In consequence, the future of operations is digital, agile and networked.  At Arthur D. Little we anticipate for our clients upcoming opportunities and requirements for their future operations.

We build innovative operating models and processes and help our clients to transform their operations towards performance excellence.

For us and for our clients as a whole, these are exciting times. We are in the middle of a change of paradigm, and help our customers to drive innovative solutions for operational excellence.