Generating significant increase in enterprise value by designing and delivering industry-leading tech to transform retail
A market leading entertainment company entering in to a merger needed help replacing legacy retail solutions to support merger objectives, build omni- and channel capabilities and transform the experience for customers and 20,000 shop staff.
How can we provide a new Retail solution which facilitates a true omni channel experience, delivers the best engagement and drives improved business as a result.
- Designed and agreed target digital architecture and investment business case
- Developed deep customer understanding to inform design
- Agreed a backlog of prioritised user stories
- Integration with key enabling systems
- Upskilled the Client team and transitioned knowledge
- Solution rolled out to 20,000 staff and over 3,700 shops
- Merged company agreed investment plan and provided very positive feedback
- EAgile ways of working embedded in to clients team
- Industry leading omni-channel experience, differentiated from the competition.
- Significant uplift in valuation of company based on uniqueness of arriving